PRIVACY POLICY

We respect your privacy and are committed to protecting it because privacy and consumer trust are important to us. We provide this Privacy Policy which explains our policies and practices regarding how we collect, use, and safeguard your personal data.

DEFINITION

For the purpose of this Privacy Policy:

“Business Partner(s)” shall mean our partner(s), dealer(s), agent(s), service provider(s), vendor(s) and/or supplier(s) who are involved in assisting us in the fulfilment of our products and services to you, by individually or collectively processing and/or fulfilling transactions that you have requested, providing value-added services that you have requested, and/or delivering or communicating information about our products and services to you.

“Personal data” shall have the meaning ascribed it in the Malaysian Personal Data Protection Act 2010, including any amendments that may be made from time to time.

“Site” shall mean www.goinsuran.com.

“FY”, “we”, “us” and/or “our” shall mean Fuyoh Holdings Sdn. Bhd. (Company No. 1562555-M), Fantastic Yield Alpha PLT (LLP0039439-LGN), and Fantastic Yield Heights PLT (LLP0039269-LGN) either collectively or individually, as the context so requires.

INFORMATION ABOUT THE SITE

The purpose of the Site is to provide our customers with information, details and materials of the products and/or services that we offer in relation to general insurance products, renewal of road tax for vehicles, roadside service assistances and any other related products and/or services that are or may be provided by us from time to time.

PERSONAL DATA WE COLLECT FROM YOU AND HOW WE COLLECT IT

When you visit the Site including but not limited for the purpose of purchasing and/or use of our products or services, interacting or communicating with us, you may be required to provide us with certain personal data, including but not limited to your name, national registration identity card (NRIC) number, contact number, address, vehicle registration number, email address, bank account details, pay slip, EA Form information. We may also from time to time obtain your personal data from the following sources, which may include but not limited to:

(a) through your existing relationship with us, for example information provided by you in any agreements that you may have signed and executed with us, application and/or registration forms when using our products and/or services, when taking part in customer surveys, competitions and/or promotions;

(b) through Our Business Partners;

(c) from such other sources in respect of which you have given your consent to the disclosure of your personal data.

HOW WE USE THE PERSONAL DATA WE COLLECT

We may collect, process, retain and/or disclose your personal data for any one or more of the following purposes (“Purposes”): (a) communicating with you and responding to your enquiries in relation to our products and/or services;

(b) assessing and/or processing your application(s)/request(s) for our products and services;

(c) facilitating or enabling any credit checks that we may conduct on you from time to time;

(d) providing you with information relating to our products and services including the products and services of our related corporations under FY;

(e) facilitating (i) law enforcement, (ii) investigations by relevant authorities, and/or (iii) compliance with any legal process served on us;

(f) facilitating compliance with any laws or regulations as may be applicable to you and/or us;

(g) optimising and customising your user experience with the Site via use of cookies;

(h) conducting our internal activities, internal market surveys and trend analysis; and/or

(i) such other purposes as may be related to any of the foregoing.

If you do not provide us with your personal data, we may not be able to perform or fulfil the aforesaid Purposes.

COOKIES

Cookies are small text files that collect information about users and their visit to the Site, such as their Internet protocol (IP) address, how they arrived at the Site (for example, through a search engine or a link from another web site) and how they navigate within the Site.

Cookies are used for a number of purposes, including to store your preference for certain types of information or products, to perform analytics about users' experience with the webpage, and to provide you with customized user experience with the webpage.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from making full utilization of the Site.

DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

Your personal data may be disclosed to third parties, which may include but not limited to the following:

(a) banks, credit check companies, credit bureaus or credit reporting agencies and fraud prevention agencies;

(b) governmental departments and/or agencies, regulatory and/or statutory bodies;

(c) our Group of Companies;

(d) our Business Partners;

(e) our third party service providers, including but not limited to, professional advisors and auditors; and/ or

(f) any such third party as may be requested or authorized by you;

for any of the Purposes.

TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF MALAYSIA

Where we consider it necessary or appropriate for the purposes of data storage or processing, your personal data may be transferred to a place outside Malaysia. You hereby consent to the transfer of your personal data outside of Malaysia as aforesaid. In the event you are not agreeable to such transfer, please contact us at [email protected].

SECURITY OF YOUR PERSONAL DATA

We take reasonable precautions, both administrative and technical measures, to protect your personal data from loss, theft, misuse, alteration, unauthorized access or destruction.

RETENTION OF YOUR PERSONAL DATA

We will retain your personal data for such period as may be necessary to fulfil the Purposes, unless a longer retention period is permitted or required by law and/or where required by our relevant policies.

RIGHTS OF ACCESS AND CORRECTION; AND RIGHTS OF WITHDRAWAL OF CONSENT

You are responsible to ensure that the personal data you provide to us is accurate, complete, kept up to-date and not misleading.

You may:

(a) request for access to and/or correction of your personal data;

(b) withdraw your consent given previously in respect of the use of your personal data for the purposes of promoting/marketing our and our Group of Companies' and affiliates' products and services;

(c) any enquiries or file complaints in respect of our use of your personal data;

(d) by contacting us at the phone number or email address as follows:

Phone number : 014-2706703

Email address : [email protected]

In accordance with the Personal Data Protection Act 2010:

(a) We may charge a prescribed fee for processing your request for access to and/or correction of your personal data; and

(b) We may refuse to comply with your request for access to and/or correction of your personal data, and if we refuse to comply with such request, we will inform you of our refusal and the reason(s) for our refusal.

THIRD PARTY'S PERSONAL DATA

In the event you provide third parties' personal data to us, on their behalf, you shall:

(a) procure the necessary consent from such third parties' for the disclosure of their personal data to us, and for the processing of the same by us;

(b) immediately provide to us the evidence of the said third parties' consents upon our request;

(c) ensure that the personal data of the said third parties is accurate, complete and up to date; and

(d) update us immediately in the event of any changes to the personal data of the said third parties.

PREVAILING LANGUAGE

In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Privacy Policy, the English version shall prevail.

LINKS TO OTHER WEBSITES

We may provide links to other websites. However, if you access these links, please be aware that we do not have any control over those other websites and we shall therefore not be held responsible for the procedures, content or data handling practices on those other websites. You hereby agree that your access to and disclosure of your personal data on those other websites shall be solely at your own risk. We encourage you to review the privacy statements of such websites, so that you can understand how those websites collect, use and share your information.

AMENDMENTS TO THIS PRIVACY POLICY

We reserve our right to update and amend this Privacy Policy at any time and from time to time. The updated Privacy Policy will be posted on the Site. You are advised to visit the Site regularly and check the Privacy Policy to ensure that you are aware of the updated Privacy Policy. If you continue using the products and/or services provided by us after the updated Privacy Policy is posted, you are deemed to have agreed to the updated Privacy Policy.